The Missouri Public Service Commission wants to know if bad mobile service in Missouri is tied to a lack of regulation. 

Under state law, wireless companies can obtain a waiver and exempt themselves from public service commission rules regarding call quality.

In response to complaints, the Missouri Public Service Commission is opening a case to gather information.  The release from the commission says their staff is receiving an increasing number of complaints about quality of phone service.  Staff will try to determine if quality issues exist due to lack of proper testing, preventative maintenance, and the timely replacement of facilities, since most, if not all, companies were granted waivers from regulation under the state law.

Log psc.mo.gov to file a complaint or provide the MPSC with information.  You can also mail comments to the MPSC at post office box 360, Jefferson City, Missouri, 65102.

The MPSC says this is not a contested case so no action will be taken against mobile providers.