Lake Ozark Board of Alderman approve grievance policy

The Lake Ozark Board of Aldermen recently approved a multi-page policy designed to promote employee relations and morale through a prompt and impartial set of guidelines. The policy sets up a chain of command for employees to follow if they have employment concerns or complaints. Under the new grievance policy employees are given two ways to resolve an issue: informal and formal.
Informal resolution involves an employee discussing an issue with his or her supervisor in hopes of resolving the problem. Formal resolution starts the actual process of filing a grievance through his or her immediate supervisor. If the grievance is not resolved to the satisfaction of the employee the grievance can be taken to the city administrator who can make a final determination. The city administrator’s decision can be appealed to the Board of Aldermen.

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