A new surcharge on prepaid wireless phones could help solve some problems with funding for 9-1-1 centers around the state. A recent report indicated that a number of counties still have trouble tracking exact locations of people who call 9-1-1 from cell phones. Camden County is among them. Sheriff Tony Helms says they can triangulate and use pings to narrow down a location, but it’s not as exact or immediate as they’d like.
Helms says the problem isn’t just on their end, either. A lot of the information their system relies on is wholly dependent on what is provided by the phone companies. A cell tax for 9-1-1 should provide a big funding boost. Helms says landline revenue has declined significantly as cell service as grown.