Mon. Jun 5th, 2023
Heads up holiday cookers.
If you’re planning to fire up that crock pot multi-cooker you just bought, you may want to think again.
Sunbeam products is recall more than 900,000 of their 6-quart express cookers because the lid can pop off suddenly, creating a burn hazard.
Officials say when the lid isn’t fully locked, it could eject hot liquid and would burn the user.
It’s recommended you return it for a full refund.
This recall involves Crock-Pot 6-Quart Express Crock Multi-Cookers, Model Number SCCPPC600-V1, which is shown on label on bottom of unit. The multi-cookers were manufactured between July 1, 2017 and October 1, 2018, with date codes K196JN through K365JN and L001JN through L273JN. The date code is engraved on one of the prongs of the electrical plug and on the bottom of the base.
Consumers should immediately stop using the recalled Crock-Pot in pressure cooker mode, but may continue to use for slow cooking and sautéing. Consumers should contact Crock-Pot immediately to obtain a free replacement lid. Consumers who continue using the multi-cooker in pressure cooker mode while waiting for the replacement lid should be certain the lid is securely turned to the fully locked position by aligning the arrow on the lid with the lock symbol on the base.
Sunbeam Products has received 119 reports of lid detachment, resulting in 99 burn injuries ranging in severity from first-degree to third-degree burns.
Walmart, Target and other retail stores nationwide and online at Amazon and other online retailers from July 2017 through November 2020 for between $70 to $100.
Sunbeam Products, Inc., of Boca Raton, Fla.
As the trusted name in slow cooking for nearly 50 years, Crock-Pot® puts consumer safety first. In partnership with the U.S. Consumer Product Safety Commission, Crock-Pot® is voluntarily recalling and replacing the lids of the Crock-Pot® 6-Quart Express Crock Multi-Cooker with a manufacture date from July 1, 2017 to October 1, 2018 with date codes K196JN through K365JN and L001JN through L273JN.
All of our products are rigorously and routinely tested for consumer safety and are in full compliance with established industry standards. However, Crock-Pot® has identified that the lids of select 6-Quart Express Crock Multi-Cookers can detach during use if not used in accordance with the owner’s manual.
We’ve made two changes to enhance our consumers’ experience with this product, based on their feedback. First, we developed a new lid with updated iconography and quick-reference instructions to help avoid these common misuses. Second, we made design changes to the new lid that prohibit the unit from starting unless the lid is properly secured.
We encourage all consumers who own a Crock-Pot® 6-Quart Express Crock Multi-Cooker to carefully review the instructions below to verify if your product is affected by the recall and if necessary complete the order form to request a free replacement lid with quick-reference instructions on the label.
Crock-Pot® is committed to the safety of those who use and love our products, and we sincerely apologize to those who may have experienced any inconvenience. If you have any questions, please call the Crock-Pot® consumer services team at 1-800-323-9519 (Monday – Friday, 9 am – 5 pm EST for consumers in the U.S. and Canada).