A call was made to a police sergeant with the Osage Beach police department that turned out to be a fraud. Sergeant Arlyne Page says someone with an accent called her cell phone, telling her they noticed her Microsoft program was not accepting updates and he wanted to assist her in getting those updates. Sergeant page says the phone number also came up unavailable or unknown which can be another sign of being fraudulent. She adds that Microsoft would never initiate to consumers. If you suspect a call from someone claiming to be from Microsoft, hang up immediately.